Thanks for visiting us on Boxwood Lane. Please read these terms and conditions carefully in order to fully understand some important aspects of using our website. Your use of our website confirms your understanding and acceptance of these terms.
Product Features and Website Content/Functionality
All website functionality, content and product features, including prices, are subject to change and discontinuation at any time and without notice. There are certain product features that are approximate, such as size and weight. There might also be small differences in the actual appearance of some products. We try to correctly represent items at all times, but computer differences could contribute to minor variations in color. In addition, despite our efforts to be accurate, information on our website can still be at times inaccurate, incomplete, or out of date. The information provided on our website is provided “as is” with no warranties of any kind. It is our aim to respond quickly to any feedback that reveals any inaccuracies. If you see anything that looks incorrect or misrepresented, please let us know by using our Contact Us form or by emailing us at customersupport@boxwoodlane.com.
Warranties and Liabilities
The products and/or services offered on the boxwoodlane.com website are subject only to any applicable warranties offered by the service providers and/or the product manufacturers and their suppliers. We also disclaim any liability or responsibility for any damages that result from product defects or failures, including any computer viruses obtained as a result of using any product, feature, or third-party website available through boxwoodlane.com. If you do experience any issues with our website and/or products, we want to know about it. If you are able, please inform us of the problem by contacting us at customersupport@boxwoodlane.com. Should you experience problems related to the use of the website that you feel could cause, or has caused, any harm or have an impact on any of your equipment (computer or otherwise) you agree that your sole remedy is to discontinue the use of the boxwoodlane.com website. Should you experience problems related to the use of any product purchased from or through the boxwoodlane.com website you agree that your sole remedy is from the product manufacturers and their suppliers. Any refunds, returns and/or exchanges processed by Boxwood Lane LLC shall be in compliance with the Return and Exchange Policy posted on this website. Please see our Return & Exchange Policy here.
Rebate information is provided for informational purposes only and does not promise or imply eligibility to receive the rebate. Rebate and warranty information can be obtained directly from the manufacturer. Any rebate and/or warranty information provided on the boxwoodlane.com website should be verified directly with the manufacturer.
Product and Service Limitations
There are times when we must limit the order quantity on any product that we sell. We also reserve the right to refuse service to any customer. We reserve the right to terminate any user account or access to the boxwoodlane.com website at any time and for any reason. You will still be responsible for any activity that occurred prior to this termination, including any charges for orders placed for products or services.
Out of Stock Items
We will try to tell you when you place your order if an item is out of stock. However, there may be times when an item may become unavailable after you have placed your order. If so, we will notify you as soon as possible of the cancelled item.
Sales Tax
Taxes are only applicable to items being shipped to a Virginia address. Your total tax amount will be calculated during the checkout process.
Copyright and Trademark Protection
All of the content, text, graphics, and other information on this website are protected by copyright and trademark laws. Use of these materials are prohibited except as permitted by these Terms and Conditions. Any use outside of these conditions must be authorized in writing by Boxwood Lane LLC prior to use.
Third Party Websites
As a convenience, we might at times link to third party websites that are not owned and/or controlled by Boxwood Lane LLC. We cannot be responsible for content, or your experience, on these third party websites. If you follow such links from off the boxwoodlane.com website you do so at your own risk. However, please let us know if you have a bad experience with any of these websites. We will evaluate our future reference of these websites on boxwoodlane.com. It is in our sole discretion to continue or discontinue any relationship with any third party website.
User Posted Content
The boxwoodlane.com website might provide users with the ability to post comments about the products and/or services offered by Boxwood Lane LLC. All users are strictly prohibited from posting and/or transmitting any unlawful, obscene, pornographic, or otherwise offensive material to the website. We may, at our own discretion, determine that content is inappropriate and remove it without notice. In addition, we will fully cooperate with any law enforcement authorities to disclose the identity of anyone posting these materials to the boxwoodlane.com website. Any non-personal information and/or content that is posted to boxwoodlane.com by users is considered non-confidential and can be used by Boxwood Lane LLC as we choose.
Privacy Statement
There may be other terms and conditions that you should consider when using the boxwoodlane.com website that are defined in our Privacy Statement. Please see our Privacy Statement here.
Return & Exchange Policy
Please see our Return & Exchange Policy here.
More Information
Please email us at customersupport@boxwoodlane.com if you would like any additional information, or clarification of any Terms and Conditions.
Revisions
To keep fully informed, we suggest that you review these terms and policy information periodically as we may update them at any time. These terms were last updated March 15, 2008.
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